Refund policy

Faith Without Works™ Return & Refund Policy

Last Updated: July 14, 2026

At Faith Without Works™, we believe in treating every customer with honesty, fairness, and respect. If there's ever an issue with your order, we're committed to doing our best to make it right.

Because every item is custom-made specifically for you after your order is placed, our return policy is different from that of a traditional retail store.

Returns & Exchanges

Since each product is printed or embroidered on demand, we do not accept returns or exchanges for:

  • Ordering the wrong size
  • Changing your mind after placing an order
  • Choosing the wrong color or product
  • Providing an incorrect shipping address
  • Buyer’s remorse

Please review your order carefully before completing your purchase.

We encourage you to check our sizing information before ordering, as each item is made especially for you.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery.

To help us resolve the issue quickly, please include:

  • Your order number
  • A brief description of the problem
  • Clear photos of the product and the issue

If the error is determined to be ours or our fulfillment partner's, we'll gladly replace the item or issue a refund at no additional cost to you.

Lost or Missing Packages

If your package appears to have been lost in transit, please contact us as soon as possible.

We'll work with our fulfillment partner and the shipping carrier to investigate the shipment and determine the best resolution.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address.

If you notice an error after placing your order, contact us immediately.

If production has not yet begun, we'll do our best to update the address.

Once an order has entered production or has shipped, we may not be able to make changes.

Refund Processing

Approved refunds will be issued to the original payment method.

Depending on your bank or credit card provider, it may take several business days for the refund to appear on your statement.

Questions?

If you have any questions about your order, please contact us through our Contact page.

We believe that how we treat people matters. Our goal isn't simply to sell products—it's to conduct our business with integrity, serve our customers well, and strive to honor Jesus Christ in everything we do.

Thank you for supporting Faith Without Works™.